AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
When you submit an order through AbeBooks, we forward it to the bookseller from whom you ordered. When that bookseller processes the order, we send you an AbeBooks Order Processed email. This email contains detailed information about your order, including the following:
Date Processed: mm/dd/yyyy
Approximate Shipping Speed: x – x business days
Orders are usually shipped within 2 business days.
The last sentence means the bookseller will usually put your book in the mail within 2 business days, not that you should expect to receive your book within 2 business days.
You can view full details of your order through your AbeBooks account. Simply click ‘View My Purchases’ in the ‘My Purchases’ section of your menu. If you would like additional information on your shipment, you can use the ‘Contact Bookseller’ link on the ‘My Purchases’ page to send a message directly to the bookseller.
Your order may arrive before the Estimated Delivery Date – it is simply the last date you may expect it based on the shipping speed you selected.
We calculate the estimated delivery date based on business days (Monday to Friday, excluding weekends). Please note that holidays or customs processing may affect delivery time.