How do I Change My Accepted Payment Methods?

All credit card payments are processed by AbeBooks on your behalf. Currently, AbeBooks Payment Service accepts the following credit cards:

  • Visa
  • MasterCard
  • American Express
  • JCB

You can easily add or remove additional payment options, such as cheque or money order, from your Members Menu:

  1. Sign on to your AbeBooks account.
  2. In the ‘My Personal Information’ section of your Member Menu, click [My Accepted Payment Methods].
  3. Select the types of payment you wish to accept and click [Submit].

Buyers see your accepted payment methods on the Listing Details page for each of your books, as well as when placing their order in the Shopping Basket.

Please make sure to carefully check the buyer details before you ship your orders, and only ship after you have received payment. For all payment methods other than credit card, you are responsible for collecting payment directly from the buyer prior to shipping the order.

To maximize customer satisfaction, AbeBooks expects booksellers to process and ship all orders within 48 hours of receipt. Credit Card orders not processed after 96 hours will automatically cancel and will count as unfulfilled orders in the Completion Rate calculation. For all other payment methods, known as Bookseller direct, orders not processed after 96 hours will automatically confirm.

AbeBooks provides protection against chargebacks due to fraudulent credit card activity for transactions processed through AbeBooks Payment Service. Costs associated with such chargebacks will not be passed on to the bookseller.

Fraud protection provided by AbeBooks is based on the information received in the AbeBooks check out. If a buyer contacts a bookseller with a change to the payment method or shipping address, AbeBooks is not responsible for chargebacks that may occur if the bookseller ships the order with the new information.

Booksellers can report incidents of suspected fraud to AbeBooks Customer Support.