AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
You can easily print or save a PDF of an order summary for your AbeBooks orders directly from your Members Menu, after an order has been processed.
The printable order summary will include the order details, including any applicable tax information.
Do I need to include AbeBooks invoice in my packages?
Important: UK e-commerce Value Added Tax (VAT) rules require AbeBooks to issue a UK VAT invoice for this sale as AbeBooks is liable to account for UK VAT. Please do not issue a UK VAT invoice for this order. If you need to provide your own invoice, under local requirements, ensure that you do not include the UK VAT amount accounted for by AbeBooks.
For more information on when and why Transaction Taxes are remitted on your AbeBooks orders, please visit our Help Page below:
To generate an order summary:
1. On your Members Menu, click View and Process Orders
2. Either search for the order number or click Review Order to open the order details
3. Click Printable order summary
The order summary will open in a new browser tab. You can then use your browser’s print function to print a physical copy or save as a PDF for your records.