AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
You are eligible for a refund within 30 days of your order′s estimated delivery date if you′re dissatisfied with your purchase due to an error on the bookseller′s part or if the book doesn′t arrive.
Most booksellers also accept returns if you change your mind and no longer want or need the book but they are not required to do so. For this type of situation, please follow these instructions.
Regardless of the reason for the return, you must return the book to the seller in order to complete the process and receive the refund. (Does not apply to ‘item did not arrive’.)
After initiating a Return, you will receive a ‘Return Requested’ confirmation email that will include the bookseller′s return address. You can now return the book to the seller by your preferred shipping method, ideally with tracking.
Package the book carefully to avoid damage in transit. You may re-use the original packaging if it can be adequately re-sealed and if the original ‘To’ and ‘Return’ addresses can be completely covered or replaced.