AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
AbeBooks’ Return Policy guarantees that you can return any book for a refund within 30 days, when the return is due to an error on the bookseller’s part. If you received the wrong book, or if it’s the correct book but was inaccurately described online, or if the book arrived damaged, follow these return instructions.
However, if you:
then the bookseller made no error and is not required to accept a return.
But even though they are not required to do so, many sellers are willing to accept returns for these reasons in order to provide good customer service.
We’ll send you a Return Initiated confirmation email and we will automatically notify the bookseller and forward your comments. The bookseller has two days within which to cancel the return if they choose not to accept it. If they do choose to reject the return, you will be notified by email.
Please do not send the book back until either:
The bookseller will process your refund immediately upon return receipt of the book.
If the bookseller does refuse to accept your return, our buyback program may be a good alternative.