AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
AbeBooks monthly statements are generated on the first Friday of every month. The statement contains the monthly total of your gross payable sales, offset against the the monthly totals of commissions, external payment service fees, and subscription fees charged. These are the monthly totals of gross sales, charges, fees, and payments already detailed in the weekly payment notifications of the prior month.
Monthly subscription fees are applied to your account on the 1st of every month and are offset against your sales during the week ending on the first Friday of the month. If the balance owing to AbeBooks exceeds your sales for the week, the balance due will be charged to the credit card you have on file. All booksellers are required to keep a current Visa or MasterCard on file with AbeBooks for fee payments.
Account No.: 000001
Invoice Number: 000028
[Note: All amounts are in US$ – dates are based on the monthly statement from October 3, 2008]
18.22 Previous Balance (This is the balance you owed to AbeBooks after the last Statement on September 5.)
-18.22 Paid to AbeBooks – Thank you. (Payment charged to the credit card on file brought the account balance to $0.00)
37.00 Subscription Fee: 10/2008 – 3812 books ** (Subscription fees are based on the average number of books online during the previous month.)
52.89 Commission fees since last statement *** (These are the commissions charged since September 5 – these have already been offset against sales in the payments created on September 12, 19, 26, and October 3.)
4.50 Processing fees since last statement *** (These are the external payment service fees charged on sales since September 5. These were offset against sales in the payments created on September 12, 19, 26, and October 3.)
94.39 Total new charges (This is the total of subscription, commissions and processing fees applied to sales between September 5 and October 3. These have already been offset against payments created between those dates.)
-450.81 Payable on Sales *** (This is the total of sales before fees were offset.)
355.35 Paid by AbeBooks (This is the total amount paid to you in the payments created on September 12, 19, 26, and October 3.)
-1.07 Credits for commissions *** (This credit for a return was applied to the account balance.)
0.00 ACCOUNT BALANCE * (After sales from between September 5 and October 3 were offset against fees, and payments were made by EFT, the account has returned to a zero balance.)
Please keep in mind that you receive two types of notices from AbeBooks: payment notifications that are sent out every Friday, and monthly statements which are sent out on the first Friday of each month. The statements are summaries of the details included in each payment notification. Any fees owing to AbeBooks are included on your statement.
You can easily view more details from the statement period through the Members Menu.
If you’d like to view the payments made to you each week during the statement period, click [Weekly Summaries for Statement Period].
If you’d like to see all of your sales during the statement period, click [Sales Details for Statement Period].