AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.

If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.

Due to Covid-19, delivery times may be longer than normal in your area. Learn more

Many other questions can be answered by visiting our help center.

AbeBooks Help Center

Orders from Other Book Websites

If you placed your order through a website other than AbeBooks, you will need to contact that site directly for assistance. Only the website with whom you placed your order will have record of your order and payment details.

This applies even if you ordered from a marketplace seller who also lists on AbeBooks, including Marketplace orders placed through Amazon.com.

  • Amazon Customer Service can be contacted by telephone at 1-866-216-1072, or by email through the online form located here.
  • Barnes and Noble Customer Service offers multiple contact options, including live chat, telephone, and email. All are available through their Contact Customer Service page.
  • Alibris Customer Service offers email support only and can be contacted through the online form located here.

If you placed your order through a website not listed here, please visit that site for contact options.