AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
The National Automated Clearing House Association requires that a physical address be included in all cross-border electronic payment files for North American booksellers. The absence of a physical address in your payment file from AbeBooks may cause the file to fail. In the event of such a failure, you will not receive your payment from AbeBooks.
If you use a P.O. box as your AbeBooks account address, to be displayed online and/or provided to buyers in the event of a return, a physical address for payment purposes only must also be provided within your Bookseller Bank Information (For Deposits) screen.
Simply follow the instructions below:
This address will be used for your EFT file only and:
If your AbeBooks account address is a P.O. box, or if it consists of a combination of a P.O. box and a physical address, you must also provide a physical address here.
Note: The fields for your physical address are separate and distinct from your Bank Address. The fields are located at the bottom of the screen. If you are providing a physical address here, all fields must be populated. If you are already using a physical address as your AbeBooks account address, these fields may be left blank.
Some examples of acceptable physical address formats include:
123 Any Street
Hwy. 7 at County Road 3