AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.

If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.

Due to Covid-19, delivery times may be longer than normal in your area. Learn more

Many other questions can be answered by visiting our help center.

AbeBooks Help Center

I’m Having Problems Signing On

You need to create an account in order to purchase books through AbeBooks.com. If you have an account and cannot sign on, there are a few things you can do.

  • Make sure you are trying to sign on to the correct AbeBooks website. There are several AbeBooks sites and you must sign on to the same one on which you created your account. For example, if you created your account on AbeBooks.com, you will not be able to sign on to AbeBooks.co.uk and vice versa.
  • Make sure you are signing on with the correct email address and password. Note that your password is case sensitive.
  • If you still can’t sign on, enter your email address on the Sign On page and click the [Forgot your password] button. We will email you a link to a secure password reset page. Follow the instructions in the email – also located here – to create a new password and sign on to your account.