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If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
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Bookseller Terms of Sale and Shipping Terms
Terms of Sale
Booksellers should use the Terms of Sale field to provide the terms and conditions for sale of their products as well as the information required by European Union or other applicable consumer regulations and other important information potential buyers need to know prior to the purchase. The Terms of Sale are viewable via the book details page, the bookseller’s Storefront and the Shopping Basket. URLs, web site references, contact information, shipping rates and returns and refund information should not be included in this section.
Shipping Terms
The Shipping Terms field allows booksellers to communicate their shipping information to buyers. This can include how items are packaged and whether pricing includes tracking. Shipping Terms are viewable on the book details page and on the bookseller’s Storefront.