AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
HomeBase® 3.0 can import most common, standard file formats, as well as custom delimited file formats.
Instructions for downloading your inventory from AbeBooks and importing into HomeBase 3.0 can be found here.
HomeBase 3.0 will recognize and import the following formats:
* If you are downloading your inventory from AbeBooks for import into HomeBase 3.0, please go to your Members Menu and choose the ‘Request Inventory Report (for HomeBase 2.3 – North American format)’ option. Full instructions can be found here.
** If you need to import inventory downloaded from Amazon in a format other than Standard Book Loader, please contact Customer Support for assistance.
Important Note for HomeBase 2.3 Users:
If you are using HomeBase 2.3 and your account is configured to interpret the ‘On hold’ status as ‘unavailable,’ you will need to take the following steps before importing your listings into HomeBase 3.0. Since HomeBase 3.0 does not offer an ‘On hold’ status, these steps will insure that your ‘On hold’ listings will not appear as ‘For sale’ after import.
Once all on hold listings have been added to the catalog, proceed with the import steps below. After the import has been completed, you can multi-edit all listings in the on hold catalog to set the quantity to zero before sending any uploads to AbeBooks. As holds are removed, or as those listings sell, you can update the quantity or remove from the ‘on hold’ catalog accordingly.
- Import from HomeBase 2 – select only if you are a current HomeBase 2.3 user migrating to 2.0.
- Import from a different file type – select for all other file types, including HomeBase 2.3 files downloaded from AbeBooks.
- I don’t have a file to import
If you chose the ‘Import from HomeBase 2’ option:
If you chose ‘Import from a different file type’ option:
Selecting the File Format:
NOTE: If you chose the ‘Import from HomeBase 2’ option, you will be taken directly to ‘Choosing Your Import Options’, see below.
Select the format of your file from the list provided or, if it isn’t there, select ‘File format not listed’, and click [Next].
If you are importing a file format from the list, the import will proceed automatically.
If you are importing a format not listed, before the import proceeds, you will be asked:
Once the above selections have been made, your file will import automatically.
When the import has completed, you will asked to map your file’s fields to the Related HomeBase Fields.
Choosing Your Import Options:
You will be asked whether you want to use the existing Book IDs in your inventory, or if you want HomeBase to renumber your books.
You will be asked whether you want to merge your listings with the existing listings or whether you want to delete any listings already in HomeBase and replace them with the contents of the file you are importing.
If you have used any custom attributes, you will be asked to map them to corresponding Search Attributes on Abebooks. For example, if you have included ‘hc’ as one of your binding descriptions, HomeBase will ask you to map ‘hc’ to ‘hardcover’.
Confirm Import Options:
A confirmation window will open, confirming whether book IDs are being overwritten and whether existing inventory is being purged.
An ‘Importing Listings’ progress bar will appear, followed by a ‘Success! Your data has been imported’ message.
Viewing Your Imported Listings:
You can now view your Listings by clicking on the ‘Listings’ tab at the top of the screen.