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Many other questions can be answered by visiting our help center.
The first time you attempt to send an inventory update to AbeBooks from HomeBase 3.2, you will be prompted to log in with your AbeBooks UserId and API key. Doing so will set a security token on your computer that will make logging in unnecessary for future uploads, unless:
There are 3 ways that you can send your inventory adds, deletes, or updates to AbeBooks:
When sending data for the first time, if you are unable to connect, please note:
Once your updates have been uploaded, you will receive a confirmation message letting you know what action has been completed. The message will display:
If the message includes a number of listing updates that failed, or says ‘No Listings needed to be sent to the server’, check the following:
If a listing displays ‘Invalid’, double-click to open it. A red X will indicate the fields that need to be updated in order for the listing to be ‘Valid’. Update those fields and resend.
If you are using custom text in any attributes fields, be sure you’ve first mapped them to AbeBooks corresponding terms. For more information on mapping these custom attributes please visit this help page.
If this box is not checked, the listing will not be sent to AbeBooks.
HomeBase 3 should not be used in conjunction with any other inventory management system. For example, if you make inventory updates via HomeBase 3.2 and our Online InventoryManagement System, it is likely that the changes made in one will overwrite those made in the other. This may result in missing listings or sold items appearing online.