AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.

If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.

Due to Covid-19, delivery times may be longer than normal in your area. Learn more

Many other questions can be answered by visiting our help center.

AbeBooks Help Center

How Do I Contact A Bookseller?

Before ordering a book, you can contact a bookseller by the following method:

  1. Search for your book.
  2. Click [Ask Bookseller a Question] at the bottom-right of the listing. If you are not signed in, you will be asked to do so.
  3. On the Ask the Bookseller a Question page, enter your question in the ‘Your Question’ box. Your email address, the seller′s email address, and the book details will automatically be included.
  4. Click the [Send] button.

After ordering a book, you can contact the bookseller you ordered from by the following method:

  1. Click [My Account]
  2. Click [View My Purchases] under My Purchases.
  3. Find the order in the list and click [Contact Bookseller].

For both methods, the email will automatically include the book details. A copy of the email is also saved in your AbeBooks account and a copy is sent to your email address.

Booksellers are required to respond to inquiries within 2 business days. If you do not receive a response within that time frame, contact Customer Support.