AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
Returns and rejected orders negatively affect your completion rating. However, you can exclude up to three orders from your completion rating during a rolling 12-month period. Excluded orders are removed from your order total – for example, if you receive 50 orders and exclude one, the order total upon which your completion rate is calculated will be 49.
These instructions are also available as a video tutorial.