AbeBooks Help Center

Physical Address Requirement for North American Booksellers

The National Automated Clearing House Association requires that a physical address be included in all cross-border electronic payment files for North American booksellers. The absence of a physical address in your payment file from AbeBooks may cause the file to fail. In the event of such a failure, you will not receive your payment from AbeBooks.

If you use a P.O. box as your AbeBooks account address, to be displayed online and/or provided to buyers in the event of a return, a physical address for payment purposes only must also be provided within your Bookseller Bank Information (For Deposits) screen.

Simply follow the instructions below:

  1. Sign on to your AbeBooks account with your email address and password.
  2. Click [My Banking Information] in the My Payments section of the Menu.
  3. Scroll to the Physical Address section near the bottom of the page. If your AbeBooks account address is a P.O. box, please enter YOUR (not your bank’s) physical address.
  4. All fields on the Banking Information Screen with a red asterisk * are required. You will need to complete all of them before saving your changes. This includes the ‘Bank Account Number’ field – simply re-enter your full account number.
  5. Enter your password in the ‘Confirm AbeBooks Password’ field.
  6. Click the [Add Bank Details] button.

This address will be used for your EFT file only and:

  • will not be displayed online nor provided to your buyers;
  • does not need to match your bank account address;
  • does not need to match your AbeBooks account address.

If your AbeBooks account address is a P.O. box, or if it consists of a combination of a P.O. box and a physical address, you must also provide a physical address here.

Note: The fields for your physical address are separate and distinct from your Bank Address. The fields are located at the bottom of the screen. If you are providing a physical address here, all fields must be populated. If you are already using a physical address as your AbeBooks account address, these fields may be left blank.

Some examples of acceptable physical address formats include:

123 Any Street
Big City
CA
USA
12345

Hwy. 7 at County Road 3
Smalltown
WI
USA
12345