AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
AbeBooks in 2016, launched a new and more visual browse experience called Collections. Collections uses seller-provided catalogs to give customers an image-based, bookstore-like experience of browsing books based on genres, topics and interests.
We wanted to make this available to enhance the experience of buyers browsing store catalogs. In October, 2016, a new Browse Collections page replaced the previous Browse, giving Collections exposure on every AbeBooks page. Want to take a look at some collections now? Click the link below.
A Collection is an exciting way for customers to discover books and ephemera. It uses a horizontal layout which allows customers to rapidly browse through seller listings and then move between related topics. Collections are ideal for showcasing unique items that may be difficult to find via search and our previous browse experience.
There is no additional fee to participate in Collections. As long as you have catalogs associated with your listings and the catalogs meet the minimum requirements, your catalogs will become a part of Collections.
Catalogs are groups of listings that are unique to each seller’s store—you can think of it like organizing a bookstore into different genres and sections of inventory. Catalogs are created and maintained by each individual seller and contain only the listings that you, the seller, have specified. Many inventory management programs support adding a catalog field. They can also be added directly from your AbeBooks account, or included as part of your customized file sent to AbeBooks.
There are some minimum requirements for catalogs to become part of Collections. A catalog must contain a minimum of 6 listings to be considered for Collections, and for a listing to be part of a Collection, it must have an image. We will use the image provided by you (the seller) if there is one. Otherwise, we will try to fall back to a stock image we can find one using the listing’s ISBN. If the listing has neither a seller-provided image nor an ISBN stock image, it will not be featured as part of a Collection.
The new Browse Collections page is a portal into Collections, allowing customers to browse through various subjects while being continuously recommended related Collections. We’re particularly excited about the potential for facilitating the sale of magazines, postcards, posters, pamphlets, maps and atlases, drawings, paintings and original art – items that have traditionally been difficult to find via search and our previous Browse.
The subjects are chosen by our Merchandising department with a major focus on collectible items. The subjects are not meant to encompass all possible topics, rather, to serve as entry gates to lead customers into the amazing world of collectible art, books, and ephemera on AbeBooks. As we learn more about the how customer use this page, we will continue to make updates and improvements. If you wish to suggest a subject, please contact firstname.lastname@example.org.
The Collections included within these sections are manually curated by our Merchandising department to showcase eye-catching lists of items. They are looking for niche subjects that are visually appealing and usually have a story behind the products – a collection dedicated to the work of a single illustrator for instance. They may promote the collection in social media or on a blog.
If you wish to inquire about having your Collection featured in one of the subjects or feature sections, please contact email@example.com and provide the name of your Collection and the subject you wish to see it in. Suggesting a Collection does not guarantee it will be featured.
You can edit or delete Collections by changing your catalog entries and ensuring that the update is sent to AbeBooks. Removing an item from a catalog will remove it from the corresponding Collection.
Sold listings will be removed from Collections. If the removal leaves a given Collection with fewer than 6 items (below the minimum number of listings required to form a Collection), then the sold item(s) will still be temporarily displayed as part of the Collection (but clearly labelled as “sold”). The header of that Collection Page will show that it is “from the archives of [the seller]” to indicate that it will soon be retired. After the Collection’s three-month archive period expires, the Collection URL will no longer show that Collection’s content but will instead recommend similar Collections to visitors.
All new listings and updates are queued to be processed and curated into the appropriate Collections right away. It might take up to 7 days for seller catalog updates to be processed, we are working to speed up this process. Price changes and listing deletions, however, are updated instantly to be consistent with the Listing Details Page.
A Seller Collection contains listings from a single seller’s catalog. These are the type of Collections that are displayed on your Storefront. Master Collections are available through other features and contain multiple listings from multiple, similarly-named catalogs from different sellers. For example: multiple sellers who have an “Art” category may have their listings grouped together to present a Master “Art” Collection for buyers to browse.
Customers may search for specific Collections in two different ways, depending on what device they are using:
1. Using a Desktop computer, while viewing Collections, change the drop down in the “Search Browse” bar to read “By Collection” and then perform a search.
2. On a Mobile device, while viewing Collections, tap the magnifying glass icon to perform a search.
Regardless of what device the customer uses, a Collections Search will return two sets of results: Matched Items and Matched Collections. The matched items section is a regular keyword search, ordered by Lowest Total Price first. The matched Collections section is ordered by Collections name, sorted by relevance. The more similar the Collection name is to the search query, the higher it will show up on the result list.
Buyers can find your specific Collections from your AbeBooks Storefront.
Your Categories will still be displayed and accessible to customers from your AbeBooks Storefront. A link to the previous Browse page, called ‘Classic Browse’ will be placed in the footer present on every AbeBooks page.
Please let Customer Support know of any errors, issues, or problematic content and we will ensure that this is reviewed.