AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
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How do I Review Processed Orders?
You can review any previously-processed order through your AbeBooks account. You can search by specific order number or by date range, as well as filter by ‘Status’ to view only orders already ‘Processed’.
From your [My Account] page:
- Click the [New Orders] link in the ‘My To-Do List’ or click [View and Process Orders] in the ‘My Sales’ section of the Menu.
- Click the drop-down menu to change the Status field from [Ordered] to [All] or [Processed] or enter the AbeBooks purchase order number in the space provided.
- Click [List Orders].
Once you have located the order you would like to review, click [Review] in the Review/Process column.
From here you can review book details, initiate a return or refund, print a shipping manifest, or view the buyer’s email address.