AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
AbeBooks collects and remits tax on behalf of our customers, if required by legislation to do so during the checkout process. If you place an order that is tax applicable, an estimated tax will be displayed to you during the checkout process
Australia implements legislation to impose a Goods and Services Tax (GST) on items imported into Australia which have a customs value of $1,000 AUD or less (low value imported goods or LVIG).
If you are purchasing an item valued at $1,000 AUD or less to be imported into Australia, a 10% GST will be applied to your order during checkout even if you are a Business customer with an Australian Business Number (ABN). The 10% is calculated based on the total cost of the order once it has been processed.
Business customers with an ABN who are registered for GST in Australia may be eligible for a refund of this GST. Refunds are not able to be processed automatically for customers who provide ABNs; after providing your ABN you will need to contact us with the relevant order details each time you require a refund, and if you request a refund, you confirm that the applicable order is a business purchase.
AbeBooks is registered with the Australia Tax Office (ATO). For more information on this legislation and how it impacts you, please visit the ATO website.
AbeBooks is obligated to calculate, and remit 15% New Zealand Goods and Services Tax (GST) on Low Value Goods (LVG) with a value of NZD $1,000 or less, classified as taxable for New Zealand GST purposes.
The New Zealand LVG GST applies to items sold on AbeBooks by non-New Zealand resident sellers and delivered to a New Zealand address.
Orders placed on all AbeBooks domains and shipped into locations within the US, including US territories, are subject to tax.
The amount of tax charged on an AbeBooks order may be impacted by many factors including but not limited to the options below:
We provide an “Estimated Tax” during checkout as these factors can change between the time you place your order and when your order has been processed by the seller.
The tax rate applied to your order will be the combined state and local rates of the address where the order is shipped to. If you live in a state that does not impose a sales tax, you still may see an estimated tax during checkout if you have your order shipped to another state which has implemented MPF legislation.
Orders shipped into the following states may have tax applied during checkout:
For more information on how tax legislation impacts your online purchases, please speak with a tax advisor.
Excluding the exceptions noted above, sellers may request extra charges when processing orders for which they are required to collect taxes for any applicable credit card orders. For seller direct orders, such as PayPal or check, sellers may add the applicable tax to the invoiced amount.