AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
AbeBooks Help Center
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My Seller Account
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› Tax invoices (2020 and later)
Tax invoices are monthly reports that show the fees and tax paid to AbeBooks to […]
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› Statements
Statements The Statements tab allows you to view current and past statements for each weekly […]
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› Introduction to Statements and reporting
The Statements and reporting page of your account is made up of four tabs that […]
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› Downloadable reports
Downloadable reports allow you to generate and download comma-separated value (CSV) files of all account […]
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› Transactions
The Transactions tab allows you to review the account transactions that make up your statement […]
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› How to upload your German Tax Certificate
All sellers with a VAT obligation in Germany must obtain and provide AbeBooks with a […]
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› AbeBooks Seller Application
The AbeBooks Seller Application We are excited that you are considering becoming a seller on […]
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› Stripe Overview of Account Registration Requirements
AbeBooks works with multiple external payment service providers to process credit card payments on the […]
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› Bookseller Terms of Sale and Shipping Terms
Terms of Sale Booksellers should use the Terms of Sale field to provide the terms […]
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› Editing and formatting Terms & Disclaimers
Sellers are able to provide rich text formatting for their Terms & Disclaimers, including paragraphs […]
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› Bookseller privacy and security policies
Your privacy policy is publicly displayed to customers all the AbeBooks websites. When adding details […]
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› Getting Started With AbeBooks
Welcome to AbeBooks! After your application has been processed and your account has been activated, […]
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› How To Become An AbeBooks Bookseller
AbeBooks is a global online marketplace for books, fine art, and collectibles. We enable the […]
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› Information regarding the right of cancellation (Right of Withdrawal)
The European Consumer Rights Directive (CRD), which was implemented into local laws on June 13, […]
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› AbeBooks Direct Debit
AbeBooks offers sellers in SEPA (Single Euro Payments Area) countries, who pay their fees in […]
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› Taking Part In Our Monthly Sales Program
Each month AbeBooks promotes a group of sellers who have discounted their inventory. These sellers […]
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› How Much Does it Cost to Sell on AbeBooks and How Does AbeBooks Pay Me?
Overview: Sellers using AbeBooks are charged in three ways: A monthly subscription fee based on […]
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› How do I Change My Accepted Payment Methods?
You can easily add or remove additional payment options through your Members Menu: Sign on […]
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› How do I View and Re-send AbeBooks Emails?
As an internet based company, AbeBooks communicates primarily by email. Order notifications, file upload confirmations, […]
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› How do I Change My Account Information?
All of your personal information can be easily updated from the Members Menu. You can […]
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› Physical Address Requirement for North American Booksellers
The National Automated Clearing House Association requires that a physical address be included in all […]
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› I’m Not Getting Emails from AbeBooks
As an Internet based company, AbeBooks does all communications via email. Order notification, file upload […]
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› How to Pay your AbeBooks Fees
You may add or update the payment method that you use to pay your seller […]
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› How do I Change My Bank Details?
To add or update your banking information Requirement – Bank Account in the US How […]
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› AbeBooks Monthly Statement Explained
AbeBooks monthly statements are generated on the first Friday of every month. The statement contains […]