AbeBooks is focused on the health and safety of our employees, and based on regional regulations and social distancing requirements this has resulted in longer than usual response times from Customer Support. Please be patient.
If you have a specific question about an order, we recommend contacting the seller directly. This is often the fastest way to obtain order information. View instructions.
Due to Covid-19, delivery times may be longer than normal in your area. Learn more
Many other questions can be answered by visiting our help center.
As an internet based company, AbeBooks communicates primarily by email. Order notifications, file upload confirmations, announcements, newsletters, and Customer Support queries/responses are some of the many emails a bookseller may receive from AbeBooks.
AbeBooks stores copies of the statements, reminders, and order and return notifications we send you by email. Buyer inquiries are also stored. All stored emails are are saved for defined periods of time, depending on the type of email, and then deleted.
You can review your stored email messages through your AbeBooks account, as well as re-send them to your email address.
You can Sort Results by Most Recent or Oldest first.
You can also use the “Search Subject Line within Current Results” to search for a particular email. You can search for an order number, a title, or by any other criteria appearing in the Subject Line. Normal Boolean operators can be used.